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What's Going On?

Communication: What Hurts & What Works

Live Presentations

for Corporate, Government, School, Marketing & Networking Events 


  • Clients
  • Participants

  • Client Comments...

    "Inspirational – both within the firm and in dealing with clients"

    Don Knight. Partner KPMG


    "Feedback from participants, and from our own observations, is that Sue-maree was refreshing, motivational, energetic, and certainly delivered practical techniques to improve selling and communication. We certainly recommend Sue-maree to stimulate and improve people’s understanding of interpersonal communication."

    Pina Noack, Manager Network HR and Training Mitsubishi Motors Australia Ltd


    "Thanks Sue-maree. We couldn't have done it without you."

         2005 Mercedes-Benz Dealership of the Year Australia
         2005 Mercedes-Benz Dealership of the Year Queensland
         2005 Mercedes-Benz Sales Manager of the Year
         2005 Mercedes-Benz Sales Consultant of the Year

    Tony Doulman, Sales Manager Mercedes-Benz, Grand Motors Prestige, Gold Coast, Australia


    "Very inspirational, extremely motivating"

    Ray White Real Estate


    "It works"

    Surfers City Holden


    "Engaging, flexible, totally refreshing"

    Tower Life


    "Enthusiastic, energetic, engaging, entertaining"

    DMP marketing


    "The topic was ideal, the presentation flawless, and the presenter delightful."

    Bill West, General Manager, Golden Door Club at Mirage, Gold Coast Australia


    "Your presentation was a fantastic lift for the delegates. Excellent. Motivating. Inspiring. 5 stars."

    Kerry Williams, Conference Manager, Queensland University of Technology


    "Brilliant, charming, funny."

    Jim McEnearney, Sue-maree’s Dad



    Participant Comments...

    How will you work differently as a result of this program?


    “Engage people more prior to ‘selling’”

    “Be more aware of customers needs”

    “Build rapport more effectively with my customers”

    “Become more involved with questioning to determine ‘hot spots'”

    “Ask questions that provide me with the specific information I need”

    “Listen more to the customer”

    “Stop and think about what I say before I say it”

    “Use body language techniques”

    “Be more aware of body language of customers”

    “Use subconscious communication techniques – verbal and body language”

    “Get people to imagine themselves enjoying using the product”

    “Keep attitude at top level”

    “Relax in stressful situations”

    “Be more positive”

    “Be more patient”

    “Be more open-minded and take on board other ideas”


    How could this program be improved?


    “It can’t”

    “Perfect as is”

    “More of them”

    “More of Sue-maree”