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About Sue-maree

  • She's a Chartered Accountant
  • For 20 years she's been exploring communication and relationships - both personal and professional - including:
  • How we communicate with ourselves and others, and the results we get
  • How the dynamics of group communication affect the "success" of the group — whether it's a relationship, family, group, business, community, (even a planet)!
  • Developed the "What's Going On?" communication model which includes:
  • understanding "What Hurts" and "What Works" in communication
  • learning and integrating the skills of "What Works" so they come easily — even in the most difficult situations
  • how to effectively understand where others are coming from
  • how to effectively express where we're coming from
  • how to effectively problem-solve for mutual benefit, and
  • what to do when other people refuse to problem-solve
  • 5 Barriers to Communication & 5 Gateways to Understanding:
  • Assuming we know what's going on vs Understanding the Reality of what's going on
  • Evaluating in terms of Right/Wrong vs Evaluating in terms of Difference
  • Proving A Position vs Understanding Multiple Positions
  • Questions to Entrap vs Questions to Understand
  • Disclosures to Distort Reality vs Disclosures to Reveal Reality
  • Confusions between:
  • Confidence & Arrogance
  • Belief/Truth & Opinion/Fact
  • Judgement & Preference
  • Fabrications & Reality
  • Force & Choice

Awards, Qualifications, Memberships & Experience


Speaker of the Year 2002 National Speakers Association, Queensland, Australia


Graduate and Post-Graduate:

  • Chartered Accountant, Institute of Chartered Accountants, Australia
  • Bachelor of Commerce, University of Newcastle, Australia
  • Certified Trainer in NLP (Neuro-linguistic Programming)
  • Certified Trainer of Time Line Therapy
  • Certified Instructor of Hypnotherapy
  • Certificate IV in Assessment and Workplace Training - TAE40110
  • Circle of Security – Registered Parent Educator
  • Effectiveness Training – Certified Trainer

Professional Memberships

  • Institute of Chartered Accountants in Australia
  • American Board of Neuro Linguistic Programming – Trainer
  • Time Line Therapy Association – Trainer
  • American Board of Hypnotherapy – Instructor
  • Effectiveness Training Institute of Australia – Instructor

Chartered Accountant

Chartered Accountant in public and private practice 1979-1995:

  • Chief Financial Officer – Fulton Gilmour Trotter Moss Architects 1994-1995
  • Principal – Sutherlands Chartered Accountants 1987-1993
  • Accountant – Touche Ross & Co Chartered Accountants 1985-1987
  • Accountant – Butler McDermid Chartered Accountants 1984
  • Trainee – Carrington Slipways Shipbuilders 1979-1982


Directorships in public and private companies, including 7 years as Director of the Tweed Valley Health Service 1988-1995

Professional Speaker

A Professional Speaker since 2000, developing and delivering keynote presentations and workshops internationally for:

  • Insurance Agents
  • Financial Planners
  • Accountants
  • Lawyers
  • Pharmaceutical Representatives
  • Motor Vehicle Sales Consultants
  • Real Estate Agent
  • Government Agencies – Health, Education, Taxation
  • Hotels and Resorts
  • Health Spas

Expertise in the areas of Communication Skills and Presentation Skills, specifically:

  • Personal and professional development
  • Communicating in difficult situations
  • Leadership
  • Teamwork
  • Customer service
  • Sales
  • Professional services
  • Presentation skills


  • Parenting

Presentation details

Consulting, Coaching and Mentoring

  • Business Consulting
  • Individual Consulting
  • Personal Coaching
  • Mentoring

Media, entertainment and arts

  • Acting, writing, casting, producing, directing and post-production for theatre, film, video and television
  • Photographic modeling
  • Magazine, radio and television features
  • Stand Up Comedy
  • Video & TV hosting/presenting
  • Author

Sue-maree: Bio

Sue-maree is a Chartered Accountant with experience in public and private practice. She has served as a Director in public and private sectors including the Public Health System in NSW Australia.

She is a Master Practitioner and Trainer in NLP (Neuro Linguistic Programming) and Hypnosis, currently working on a PhD in Clinical Hypnotherapy.

Sue-maree consults to businesses in sales, hospitality, health, and education; providing personal and professional development seminars on communication, collaboration, problem-solving, negotiation, sales, customer service, teamwork, leadership, success and happiness.

Sue-maree is also a Registered Parent Educator in: Circle of Security, and Parent Effectiveness Training.

She has featured in newspapers, magazines, radio and television.

An award-winning international speaker, from the Gold Coast, Australia. Sue-maree's programs explore and deliver simple, practical, powerful strategies that dissolve stress, improve our personal and professional relationships, and help us achieve desired outcomes.

Make a booking enquiry